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CUSTOMER SUCCESS STORY

Revolutionizing Higher Education with MuleSoft: Automation & Scalability

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Country

Australia

Industry

Not-for-Profit Organization

Service offering

System Integration, Data Management Solutions

Technology

Mulesoft

A top-tier Australian university aimed to enhance its student data management processes. With multiple campuses, the institution required a robust, automated solution to integrate student data across various systems efficiently.

Business Challenges

  • Automate the data feed from the Student Management System to the online student portal
  • Minimize manual intervention in student registration and record updates
  • Establish a Common Data Model (CDM) for standardized faculty names and course titles
  • Ensure seamless integration with external systems through a scalable platform
  • Enhance data accuracy and minimize data loss with real-time updates

Solution Details

  • Deployed MuleSoft for seamless student data integration
  • Implemented a queueing mechanism to efficiently process event messages
  • Automated data enrichment using predefined business rules
  • Designed a robust failure-handling mechanism to mitigate transaction errors
  • Enabled MuleSoft API-based integration with external systems
  • Standardized faculty names and course titles using a Common Data Model (CDM)

Value Delivered

  • Eliminated Manual Processes: Automated data exchange across university systems
  • Enhanced Accuracy & Data Integrity: Achieved real-time updates with zero data loss
  • Faster Processing & Reduced Costs: Lowered operational expenses and minimized manual effort
  • Scalability for Future Growth: Provided a framework for seamless expansion to new campuses

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