Alen has extensive experience working with companies like Salesforce, Oracle, Siebel CRM and many more. Through the use of Salesforce and a wide range of solutions, these experiences have enabled him to become an expert in the art of designing and reimagining business processes and technological architectures. In addition, he has expertise in enterprise architecture, journey mapping, design thinking, sales and presenting.
Mark is a key member of CRMIT’s Australian leadership team, playing a crucial role in partnering with clients to achieve their strategic and tactical goals. With over 30 years of experience in leading businesses both in Australia and globally, Mark brings a wealth of expertise in business growth, team leadership, and resource management. His professional journey includes spearheading customer experience and growth at various levels.
With more than one and a half decades of industry experience, Somnath specializes in solutions engineering with focus on the Service 360 product suite. He plays a critical role and has implemented multiple projects across the banking, manufacturing, and non-profit verticals.
With more than 10 years of proven experience, Abhishek contributes significantly in developing the company strategy as a member of the senior leadership team, that oversees global business activities, product development, marketing, customer success strategies and brand development in Australia and New Zealand. As a lead business analyst, he played a key role in gathering requirements, designing a solution, delivering the solution, managing business analysts, bring them to the next level. As a Lead sales consultant, he delivered key projects in multi-cloud CX domains. Also, he manages key accounts for education and research industry sector. As an additional responsibility, he involved in the internal sales cloud, service cloud opportunity administration.
