Enabling the Right decision to make the Decision right.

CRMIT Australia Team

About CRMIT Australia

CRMIT Australia is a global leader in AI-led digital transformation, helping enterprises maximize the value of their CRM investments. Powered by Customer360++, CRMIT’s proprietary AI and decision science framework, CRMIT drives intelligent automation, seamless integrations, and data-driven decision-making.

With over 350 decision science consultants, 3,000+ successful deployments, and expertise spanning financial services, manufacturing, retail, education, and healthcare, CRMIT enables businesses to elevate customer engagement, streamline operations, and accelerate growth.

Our Mission

Vision

Vision

Customer’s Success
with
Continuous Improvement

Mission

Mission

To be the first choice for customers, partners, employees and thought leaders for delivering CRM solutions

Core Values

Core Values

Trust
Innovation
Passion

Appexchage Rankings Australia

Our Solutions

Agent Success Value plan

The Agent Success Value Plan (ASVP) is a comprehensive success plan, leveraging agentic AI-led decision intelligence techniques to streamline processes, minimize decision-making bottlenecks, and respond rapidly to new information or market shifts.

Cloud Integration

CRMIT goes beyond basic MuleSoft implementation, offering strategic consulting and tailored MuleSoft solutions that meet your unique business requirements. Our team of certified experts ensures smooth integration across your business systems, driving an efficient and cost-effective digital transformation.

Whether you’re starting your AI journey or scaling AI adoption, CRMIT’s ASVP framework provides a roadmap for sustainable transformation.

Leadership Team

Damien Scales

Damien Scales

Chief Revenue Officer

Manoj Tazhath

Manoj Tazhath

Vice President  

Vishal Reddy

Vishal Reddy

Director, Strategy and M&A

Jim Roche

Jim Roche

Senior Client Partner

Mark Suttie

Mark Suttie

Client Partner

 Liana Levin

Liana Levin

Associate Client Partner

Ishta Ramphul

Ishta Ramphul

Talent Acquisition & Resource Manager

Advisory Board

Jim Lane

Jim Lane

Advisor (Healthcare)

Will Bosma

Will Bosma

Advisor (Strategy & Technologies)

Scott Ryan

Scott Ryan

Advisor (Financial Services)

Practice Heads

Lingaraju T S

Lingaraju T S

Vice President, Delivery 

Somnath Prasad

Somnath Prasad

Associate Director Solutions  

Let's hear from our employees

Ishta

“CRMIT Solutions is a great place to grow your career. The leadership is supportive, and there are plenty of learning opportunities, especially in Agentic AI solutions. The roles are challenging but rewarding”

Ishta Ramphul

Talent Acquisition and
Resource Manager

Employee Success Stories

Liana Levin

“The team is highly collaborative, and leadership values employee input. While work can get hectic during deadlines, work-life balance is generally encouraging.”

Liana Levin

Associate Client Partner

Mark

“My journey has evolved from hands-on execution to strategic leadership. Being part of a team that values innovation and drives real digital transformation has made my experience both impactful and fulfilling.”

Mark Suttie

Client Partner

The choice of top organizations

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Decision intelligence matched with customer success

We put people first—our team, our clients, and our community. With the right technology, talent, and strategy, we deliver real results that drive success.

1500

Successful Customers Engagements

4.9

Customer
Satisfaction

600

Salesforce
Certifications

21

Years Of
Customer Success